For MGAs & Carriers

Insurance Automation Systems That Scale Operations

Stop letting manual processes limit your growth. We design and implement automation infrastructure that connects your tools, streamlines submissions, and frees your team to focus on revenue.

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The Problem

Manual Processes Are Costing You More Than You Think

Every submission that sits in an inbox, every piece of data re-keyed across three platforms, every renewal that slips through the cracks: these aren't inconveniences, they're revenue leaks. For MGAs and carriers processing hundreds of submissions a month, the compounding cost of manual workflows is staggering. The agencies and carriers that scale are the ones that automate the infrastructure underneath their teams.

Submission Bottlenecks

Applications pile up in shared inboxes with no triage, no routing, and no visibility into what's pending or stalled.

Disconnected Systems

Your AMS, CRM, rater, and spreadsheets don't communicate, leaving your team to manually bridge the gap every single day.

Data Re-entry

Staff spend hours entering the same applicant data into three or four separate systems, introducing errors and burning capacity.

No Audit Trail

Lost submissions, missed renewals, and compliance gaps accumulate when there's no system to track what happened and when.

Integration Services

What We Integrate

We connect the core platforms your operation runs on, eliminating the manual bridges your team shouldn't be building every day.

Agency Management Systems

Full integration services for Vertafore, AMS360, AgencyZoom, EZLynx, and Applied Epic. Bi-directional data sync, real-time API connections, and custom field mapping so your AMS becomes the single source of truth and not one of five.

  • Vertafore & AMS360 integrations
  • AgencyZoom & EZLynx data sync
  • Custom API connectors
  • Real-time bi-directional sync

Lead & CRM Platforms

Connect HubSpot, Salesforce, and your lead sources into a unified pipeline. We build the routing logic, data enrichment workflows, and CRM structures that ensure every lead lands in the right place with the right context, automatically.

  • HubSpot & Salesforce builds
  • Multi-source lead routing
  • Contact & account enrichment
  • Pipeline stage automation

Workflow Automation

We build on Zapier, n8n, and custom-coded pipelines to create multi-step automated workflows across all your platforms. Every trigger is tested, every failure mode is accounted for, and every workflow is monitored around the clock.

  • Zapier & n8n workflow builds
  • Custom automation pipelines
  • Multi-step trigger logic
  • Error handling & monitoring
Our Methodology

Our Automation Frameworks

We don't wire up one-off Zaps and call it automation. We architect full operational frameworks: layered systems where every component works together, fails gracefully, and scales as your volume grows.

  • Data Pipeline Architecture: bi-directional sync between all core systems with transformation logic and field mapping at every node
  • API Integration Layer: connect any tool in your stack with custom-built connectors built for insurance data structures
  • Submission Management Automation: from first intake to bind confirmation, every step automated with routing, review triggers, and status tracking
  • Operational Automations: renewal pipelines, follow-up sequences, task routing, team notifications, and scheduled reporting
  • Monitoring & Alerting: real-time failure detection, automated retries, and team alerts before a broken workflow becomes a missed submission

Automation Stack Overview

INTAKE Web Form / Email / Portal
▼ API trigger / webhook
ROUTING n8n Pipeline: triage & classify
▼ bi-directional sync
AMS AMS360 / Vertafore: record creation
▼ CRM sync
CRM HubSpot: pipeline & task creation
▼ workflow triggers
NOTIFY Zapier: Slack / Email / Task alerts
▼ scheduled jobs
REPORTS Dashboard + weekly automated snapshots
Results

What Automation Delivers

87%
Reduction in manual data entry across integrated systems
3x
Faster submission processing from intake to underwriter review
99%
Reduction in data errors caused by manual re-entry across platforms
40hrs
Per week saved per operations team, redirected to high-value work
Case Study MGA

Regional MGA Cuts Submission Processing Time by 72%

A regional MGA handling commercial lines was drowning in manual submission intake across email, fax, and a web portal, with no unified routing or status tracking. We built a full automation layer connecting their intake channels to AMS360 and HubSpot in under six weeks.

  • Submission processing time dropped from 4.2 hours to 71 minutes per application
  • Zero submissions lost in the 90 days following implementation
  • Underwriting team capacity increased by 35% with the same headcount
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★★★★★

"Promised Path didn't just connect our tools. They rebuilt the foundation of how our operations team works. We went from dreading Monday morning submission queues to having everything routed, logged, and tracked before our first cup of coffee."

VP
VP of Operations
Regional MGA, Commercial Lines
Get Started

Ready to Automate Your Operations?

Book a free strategy call. We'll map your current workflow gaps, identify your highest-impact automation opportunities, and outline a roadmap built for your operation.

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