For MGAs

Operational Scale for
the Modern MGA

MGAs live and die by their operations. We build the automation infrastructure that handles submission volume, connects your systems, and lets you scale without proportionally growing headcount.

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The Problem

MGAs Are Drowning in Operational Complexity

As submission volume grows, the manual workflows that worked at 50 submissions per week collapse at 200. The operational debt compounds, and the cost is measured in lost business, producer frustration, and team burnout.

Submission Volume Management

Intake is fragmented across email, portals, and phone. There's no structured triage process, so high-priority submissions get lost in the same queue as low-value ones, and response times suffer across the board.

System Fragmentation

Your AMS, CRM, rating platform, and communication tools don't talk to each other. Staff manually re-enter the same data across three systems, creating errors, delays, and an operational bottleneck that grows with every new hire.

Manual Underwriting Triage

Underwriters spend significant time doing intake triage work that should be automated. Appetite matching, data completeness checks, and priority scoring are done manually, pulling focus from actual underwriting decisions.

Producer Experience Gaps

Appointed agents don't know where their submissions stand. They call or email for status updates, creating noise in your operation. Poor communication drives producers to shop their business with competitors who are easier to work with.

MGA Solutions

Built for MGA Operational Scale

We build the automation layer that transforms your manual, fragmented operations into a connected, scalable system purpose-built for the way specialty insurance businesses work.

Submission Flow Automation

End-to-end workflow automation from intake through triage to bind. Submissions are captured, classified, enriched, and routed automatically with no manual handling required for routine processing.

  • Multi-channel submission intake consolidation
  • Automated completeness checks and data enrichment
  • Appetite matching and priority scoring

AMS Integration Hub

Stop re-entering data. We build bi-directional integrations connecting your AMS (Vertafore, AMS360, AgencyZoom) with your CRM, rating tools, and all inbound lead and submission sources.

  • Vertafore, AMS360, and AgencyZoom integrations
  • Real-time data sync across all platforms
  • Elimination of manual data re-entry

Underwriting Triage Automation

Free your underwriters from intake work. Automated priority scoring, appetite pre-screening, and workload distribution ensure the right submissions reach the right underwriter at the right time.

  • Risk appetite pre-screening rules engine
  • Workload-balanced automatic assignment
  • SLA tracking and escalation alerts

Producer Portal Experience

Give your appointed producers the transparency and ease-of-use that keeps their business with you. Real-time submission status, proactive communication, and a frictionless submission experience that wins producer loyalty.

  • Real-time submission status tracking
  • Automated status update notifications
  • Streamlined document collection workflows

Reporting Infrastructure

Operational and financial intelligence built for MGA leadership. Real-time dashboards tracking submission velocity, loss ratios by class, producer production, and conversion rates at every stage of the funnel.

  • Submission-to-bind conversion analytics
  • Loss ratio tracking by class and producer
  • Carrier reporting automation

Compliance Automation

Keep your compliance posture tight without the manual burden. Automated document collection workflows, E&O tracking, state filing reminders, and renewal management ensure nothing slips through the cracks.

  • Automated document collection and storage
  • E&O coverage tracking and renewal alerts
  • Carrier compliance reporting workflows
Integration Capabilities

The Systems We Connect

We've built deep integrations across the MGA technology stack. If your business runs on it, we've likely connected it. If we haven't, we'll build the integration.

Vertafore AMS360 AgencyZoom HubSpot Salesforce Applied Epic n8n Zapier Make Docusign Slack Google Workspace
Integration Capabilities

Connected Operations, Not Fragmented Tools

Our integration builds don't just connect systems. They create intelligent data flows that eliminate manual work and give your team one source of truth.

  • Bi-directional sync between AMS and CRM platforms
  • Automated document flow between systems
  • Real-time data enrichment from third-party sources
  • Custom API builds for proprietary platforms
  • Error monitoring and automated data quality checks

Why Integration Matters at Scale

At 50 submissions per week, manual data re-entry is annoying. At 200 submissions per week, it's a full-time job. At 500, it's a competitive liability.

MGAs that build the integration layer early can scale submission capacity by 3-5x without proportional headcount growth. Those that don't hit a ceiling, and it comes faster than most expect.

98%
reduction in manual re-entry
3x
submission capacity
Scale Impact

What Operational Automation Delivers for MGAs

72%
Faster submission processing from intake to underwriter
3x
Submission capacity without additional operations headcount
98%
Reduction in manual data re-entry across connected systems
60%
Improvement in producer satisfaction scores after portal launch
★★★★★

"We were drowning in submission volume. Our team was spending 3 hours every morning just sorting and routing new submissions before anyone could start actually working them. Promised Path built us an intake automation system on n8n that handles all of that automatically; submissions are triaged, scored, and assigned before our underwriters even open their laptops. We went from processing 80 submissions a week to over 250 with the same team."

DK
David K.
COO, Specialty Lines MGA, $40M GWP
Ready to Scale?

Let's Build Your MGA's Operational Infrastructure

Book a 30-minute strategy call. We'll map your current submission flow, identify the bottlenecks costing you capacity, and show you what automation would look like for your operation.

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